Have you seen a street or sidewalk from which snow was not properly cleared? Is your private entrance blocked due to a snow removal operation? Let us know and we'll take care of it.
You can report a snow removal issue online, via our mobile application or by phone.
Outside snow loading periods, we should be able to address the issue you reported within two days. If a snow loading operation is underway, turnaround time may vary.
Use our online service to show us the location of the snow removal issue.
This service is not offered in L’Île-Bizard–Sainte-Geneviève.
Contact 311 (outside Montréal: 514-872-0311)
Monday to Friday: 8:30 to 8:30 p.m.
Saturday, Sunday and public holidays: 9 a.m. to 5 p.m.